Privacy Policy

Last Updated: February 2025

At Codingtx, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our event investment planning services. We're based in Australia and comply with the Privacy Act 1988, including the Australian Privacy Principles (APPs).

Information We Collect

When you use our services or visit our website, we collect different types of information to provide you with better event investment planning support.

Personal Information You Provide

You might give us this information directly when you:

  • Fill out contact forms or inquiry requests
  • Register for our learning programs
  • Subscribe to our newsletter or updates
  • Communicate with us via email or phone
  • Participate in webinars or educational events

This typically includes your name, email address, phone number, and sometimes your business details or investment interests. We only ask for what we actually need.

Information Collected Automatically

When you browse our website, we collect technical data like your IP address, browser type, device information, and how you navigate through our pages. This helps us understand what's working and what needs improvement.

Data Type Purpose Retention Period
Contact Information Communication and service delivery Until you request deletion or 3 years of inactivity
Website Analytics Site improvement and user experience 26 months
Email Communications Support history and documentation 2 years after last interaction
Learning Progress Educational support and certification 5 years for certification records

How We Use Your Information

We're not in the business of selling your data. Here's what we actually do with it:

  • Respond to your inquiries about event investment planning services
  • Provide access to educational resources and learning materials
  • Send you relevant updates about programs you've shown interest in
  • Improve our website functionality and content based on usage patterns
  • Meet our legal obligations under Australian financial services regulations
  • Protect against fraud or security issues

We won't spam you with irrelevant content. If you've signed up for something specific, that's what you'll hear about. You can unsubscribe from marketing emails anytime.

Your Rights Under Australian Privacy Law

The Privacy Act gives you several rights regarding your personal information. These aren't just theoretical — we actually honour them.

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this within 30 days, usually sooner.

Correct Inaccuracies

If something we have on file is wrong, let us know and we'll fix it promptly. Accurate data benefits everyone.

Request Deletion

Want your information removed? We'll delete it unless we have a legal reason to keep it (like financial records we're required to maintain).

Withdraw Consent

If you've agreed to receive updates or communications, you can change your mind anytime by clicking unsubscribe or contacting us directly.

Object to Processing

You can object to how we use your data in certain situations. We'll review your request and respond within a reasonable timeframe.

Lodge a Complaint

If you're not happy with how we've handled your information, you can complain to us first, or directly to the Office of the Australian Information Commissioner (OAIC).

Data Security Measures

We protect your information through a combination of technical and organizational safeguards. While no system is completely bulletproof, we take security seriously.

Technical Protections

  • SSL encryption for data transmitted between your browser and our servers
  • Secure hosting infrastructure with regular security updates
  • Access controls limiting who on our team can view personal information
  • Regular backups stored in secure, encrypted locations
  • Monitoring systems to detect unusual activity or potential breaches

Operational Safeguards

Our team members only access personal information when necessary for their specific role. We maintain clear data handling procedures and conduct regular reviews of our security practices.

If a data breach does occur that's likely to result in serious harm, we'll notify affected individuals and the OAIC as required by law.

Sharing Your Information

We don't sell or rent your personal information to third parties. That's not our business model and never will be.

When We Might Share Data

There are limited circumstances where we share information with others:

  • Service Providers: We work with trusted companies that help us operate our website, send emails, or process payments. They're bound by confidentiality agreements and can only use your data for the specific services they provide to us.
  • Legal Requirements: If required by Australian law or court order, we'll disclose information to authorities. This might include tax authorities or regulatory bodies.
  • Business Transfers: If Codingtx is acquired or merged with another company, your information would transfer as part of that transaction. You'd be notified beforehand.
  • With Your Consent: If you explicitly agree to share your information for a specific purpose, we'll honour that consent.

All our service providers are carefully vetted and must agree to protect your data according to Australian privacy standards. We don't work with anyone who doesn't take privacy seriously.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to make our site work properly and understand how people use it.

What Cookies Do

Cookies are small text files stored on your device. They help us remember your preferences, keep you logged in, and track which pages are most useful to visitors.

Types We Use

  • Essential Cookies: Required for basic site functionality. Without these, parts of our website won't work.
  • Analytics Cookies: Help us understand traffic patterns and which content resonates with visitors.
  • Functional Cookies: Remember your preferences and choices to personalize your experience.

You can control cookies through your browser settings. Blocking certain cookies might affect how our website functions, but essential features should still work.

Data Retention and Deletion

We don't keep your information indefinitely. Different types of data have different retention periods based on their purpose and legal requirements.

General Retention Policy

Marketing and inquiry data is typically retained while you're actively engaged with us, plus three years of inactivity. After that, we'll delete it unless you've participated in our learning programs.

Educational records and certifications are kept for five years to maintain the integrity of our qualification records. Financial records follow Australian taxation requirements, usually seven years.

Requesting Early Deletion

You can request deletion of your data before these periods end. We'll honour that request unless we have a legitimate reason to retain it, such as completing a transaction you've initiated or meeting legal obligations.

International Data Transfers

Our servers and primary operations are in Australia. We don't routinely transfer data overseas, but some of our service providers (like email platforms or analytics tools) might store data internationally.

When data does leave Australia, we ensure these providers meet privacy standards comparable to Australian requirements. This typically means they comply with recognized international frameworks or have specific contractual obligations to protect your information.

Children's Privacy

Our services are designed for adults interested in event investment planning. We don't knowingly collect information from anyone under 18 years old.

If you're under 18 and interested in our learning programs, please have a parent or guardian contact us on your behalf. If we discover we've accidentally collected information from a minor, we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll post a notice on our website and update the date at the top.

If you've provided your email address, we'll notify you directly about major changes that affect how we handle your personal information. Continuing to use our services after changes take effect means you accept the updated policy.

We recommend checking back periodically, especially if it's been a while since you last reviewed our privacy practices.

Contact Us About Privacy

Questions about how we handle your information? Want to exercise your privacy rights? We're here to help.

Our team typically responds to privacy inquiries within 48 business hours. For complex requests like data access or deletion, we'll acknowledge your request immediately and provide a full response within 30 days.

Email: [email protected]

Phone: +61 401 608 853

Mail: 6 Limerick Drv, Crestmead QLD 4132, Australia

If you're not satisfied with our response to a privacy concern, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.